ABA Foundation, FTC release customer education infographic on payment app frauds

The American Bankers Association Foundation and the Federal Trade Commission today launched an infographic with info to assist customers safeguard themselves when utilizing mobile payment apps and services. The infographic, established collectively by the ABA Foundation and the FTC, belongs to a continuous series informing customers about frauds.

To prevent being scammed, customers must not click links in an unforeseen e-mail, text or direct message inquiring to send out cash or supply individual info, such as their username, PIN or password, the infographic notes. In addition, customers must verify that they understand the individual to whom they are sending out cash and check all info prior to sending out funds. The infographic likewise offers customers info about how to safeguard their accounts.

“Remember that your bank will never call, text or email you and ask for personal information or direct you to send money to anyone, including yourself,” stated ABA SVP Paul Benda. “If anything sounds suspicious or unusual, trust your gut and contact your bank through a trusted channel like your mobile app or the number on the back of your debit card.”

To discover more about the banking market’s efforts to raise customer awareness around phishing hazards, consisting of extra pointers on finding frauds, see


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