Chatbot Startup Gupshup Raises $240 Million for Development Push

Messaging bots developer Gupshup raised $240 million in recent funding, the second money injection inside a number of months because the startup accelerates its growth.

Constancy Administration & Analysis, Tiger World and Assume Investments participated as buyers, the corporate stated Wednesday in a press release. The fundraising follows a $100 million spherical in April — the primary in a decade — that valued the corporate at $1.4 billion.

Gupshup helps firms from Fb Inc. and Inc. to Citigroup Inc. and HSBC Holdings Plc develop customer-relations chatbots on web sites or companies like WhatsApp. The corporate will use the funds to broaden engineering and product innovation groups, develop gross sales internationally and make acquisitions, co-founder Beerud Sheth stated in an interview.

The fundraising is the newest main funding right into a startup with Indian origins after pandemic lockdowns accelerated the nation’s cell and web increase. The nation had a document $6.3 billion of funding and offers for know-how startups within the second quarter, whereas food-delivery large Zomato this month grew to become the primary of India’s web unicorns to faucet native capital markets with its $1.3 billion preliminary public providing.

Gupshup, which acquired its begin in textual content messaging, targets progress of greater than 60% in annual subscription income this 12 months from $150 million in 2020, Sheth stated. “Messaging is a $50 billion trade and conversational messaging, which is newer and accelerating, provides an extra $25 billion,” he stated.


A news media journalist always on the go, I've been published in major publications including VICE, The Atlantic, and TIME.

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