Citi doubling down on automation

Citibank is increase its automation efforts and updating its platforms to preserve competitiveness and drive down expenses. The $1.7 trillion bank increased its innovation and interactions invest 12% year-over-year in the 2nd quarter to $2.3 billion, according to Citi’s incomes supplement.  Spending will continue to climb up, Chief Financial Officer Mark Mason stated throughout the […]


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