Citi signals repercussions for flouting go back to workplace

Jane Fraser

Valerie Plesch/Photographer: Valerie Plesch/Blo

(Bloomberg) –Citigroup has actually started informing supervisors to let staffers understand they’ll deal with repercussions if they do not abide by policies for workplace presence. 

While the large bulk of staffers are following the company’s guidelines for hybrid work, the relocations are concentrated on those staff members with consistent, unusual lacks, according to an individual with understanding of the matter. Managers will think about compliance with the guidelines when score efficiency and crafting pay plans, the individual stated, asking not to be determined going over details that isn’t public.

“We are committed to our hybrid work model and proud of the flexibility it provides our colleagues to work at least three days per week in the office and up to two days remotely,” Citigroup stated in a declaration. “We have firm expectations for office attendance and know that the majority of our employees are compliant with their requirements. As necessary, we hold colleagues accountable for adhering to their in-office days.

Citigroup is widely seen to be among the most amenable financial firms when it comes to flexible work arrangements following the Covid-19 pandemic. The vast majority of its roughly 240,000 employees are considered hybrid, meaning they are expected to come into the office at least three days a week, and the bank has used the policy to retain and attract employees across its businesses during Chief Executive Officer Jane Fraser’s time atop the firm.

The recent push comes as Citigroup has readied managers for midyear performance conversations. The New York-based company has asked managers to discuss return-to-office policies with staffers who haven’t been coming to the office regularly, and ensure they understand the consequences of continued noncompliance, according to the person with knowledge of the matter. 

As part of an effort to better understand office-attendance trends, Citigroup is considering tracking staffers’ building-entry data in the U.K. It has already been collecting such data at major offices across the U.S.

The company is discussing a proposal with its employee-engagement forum in the U.K. that would allow it to track individual staffers’ office attendance on a monthly basis, according to a memo to staffers seen by Bloomberg News. The proposal would also allow Citigroup to collect aggregated office data every two weeks for the firm’s offices in London, Edinburgh and Belfast. 

“One swipe per individual, each day, per place will be recorded,” according to the memo. “The variety of hours invested in the workplace will not be recorded in these reports. The focus of the reporting will be on staff members with constant workplace lack. Reports might then be shown supervisors as suitable to trigger additional conversation.” 

For now, the U.S. information has actually been shown just the most senior executives at Citigroup, though the company is weighing producing a control panel that would permit line supervisors to have much easier access to the information, according to the individual with understanding of the matter. 

–With support from Donal Griffin.


A news media journalist always on the go, I've been published in major publications including VICE, The Atlantic, and TIME.

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