Comerica CEO and CFO demanded declarations on Treasury program

Comerica Chairman and CEO Curt Farmer along with CFO James Herzog were called as offenders in a supposed class action by investors for oversight of a Treasury Department program.

Kelly Williams

Comerica Chairman and CEO Curt Farmer and Chief Financial Officer James Herzog have actually been taken legal action against by investors who declare the executives made materially incorrect and deceptive declarations about the Dallas business’s oversight of a Treasury Department program.

A suit submitted today in U.S. District Court for the Central District of California declares that Farmer, Herzog and the $90.8 billion-asset business itself broke federal securities laws by stopping working to divulge that Comerica broke its agreement to manage Direct Express, a Treasury program that supplies federal advantages on pre-paid cards to countless unbanked Americans.

The 33-page claim declares that Farmer and Herzog gone over scams and reputational danger in basic terms in Comerica’s 2020 yearly report “rather than as a pressing issue as it related to the Direct Express program.”

In 2020, Comerica authorities independently acknowledged considerable compliance failures in the business’s operation of Direct Express, according to internal files gotten by American Banker. Specifically, an executive stated Comerica dealt with a “serious contract violation” for enabling scams conflicts and information on Direct Express cardholders to be managed out of a supplier’s workplace in Lahore, Pakistan, the files reveal. Comerica executives likewise acknowledged in 2020 that the business had actually breached Regulation E, which governs how a banks addresses mistakes reported by customers consisting of for theft or scams.

“By the time the 2020 annual report was filed, company executives were raising internal concerns regarding potential company violations of Regulation E due to inadequate fraud prevention and responses relating to the Direct Express program,” declares the fit, which was submitted Monday. 

The grievance stated that Comerica and its magnates had actually testified that the business’s management policies and practices “were designed to comply with current regulations.”

“This statement was materially false and misleading,” the grievance declares. “At the time [the 2020 annual] report was filed with the [Securities and Exchange Commission], the company knew that it was not in compliance with the federal contract because a company vendor was conducting certain operations from Lahore, Pakistan, rather than, as was required, in the United States.”

A Comerica representative did not react to an ask for remark Friday. But in June, Farmer reacted by sending out American Banker a letter to the editor declaring excerpts of internal interactions about the Direct Express program were “without context” and had “failed to provide a complete picture of how the program is managed and issues are addressed.”

Laurence Rosen, an attorney who represents the claim’s complainant, an investor called David Ramos, did not react to an ask for remark.

The claim stated that “as a result of defendants’ wrongful acts and omissions, and the precipitous decline in the market value of the company’s common shares, plaintiff and other class members have suffered significant losses and damages.”

Comerica’s stock rate dropped 7.5% over a two-day duration to close at $36.10 a share on May 30. On Friday, Comerica’s stock closed at $45.92, down about 1%.

Comerica has actually had an agreement to run the Direct Express program because 2008. The Treasury’s arrangement with the business specifies that all services supplied “shall be performed in the United States or its territories.” Comerica has actually contracted out the everyday operations of Direct Express to 2 suppliers: i2c, based in Redwood City, Calif., and with a workplace in Lahore, Pakistan, along with Conduent, an openly traded corporation based in Florham Park, N.J.

Comerica continues to handle fallout from the discoveries of how it managed the Direct Express program. Last year, a federal judge licensed a class action versus Comerica and Conduent brought by Direct Express cardholders who declared their accounts were drained pipes of countless dollars from 2015 to 2022 due to scams. The class action, submitted in the U.S. District Court for the Western District of Texas, declares that Comerica and Conduent rejected refunds to cardholders who declared scams on their accounts.


A news media journalist always on the go, I've been published in major publications including VICE, The Atlantic, and TIME.

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