Banking
DNB’s chatbot has 83% precision rate

LONDON — DNB’s internal chatbot fielded more than 2.1 million questions in 2015 and boasts an 83% precision rate. Juno, the chatbot released in March 2020, “knows how to answer around 3,500 questions and he can also answer them in seven different ways, depending on what kind of adviser is asking the question,” Jorgen Hansen, […]