FCC guidelines that permission is needed for AI-generated voices in outgoing calls

The Federal Communications Commission today provided a declaratory judgment concluding that speech produced by expert system falls under the Telephone Consumer Protection Act’s constraint on phone call utilizing an “artificial or prerecorded voice” and for that reason needs the previous express permission of the called celebration to start such calls, aside from for an emergency situation or other exemption.

In a unanimous vote, the commission ruled that AI innovations such as “voice cloning” fall within the TCPA’s existing constraint on synthetic or prerecorded voice messages due to the fact that the innovation synthetically imitates a human voice. It likewise kept in mind that in every case where the synthetic or prerecorded voice message consists of or presents an ad or makes up telemarketing, the call needs to likewise provide opt-out techniques for the called celebration to demand to stop calling that phone number. “These requirements are applicable to any AI technology that initiates any outbound telephone call using an artificial or prerecorded voice to consumers,” the commission stated.


A news media journalist always on the go, I've been published in major publications including VICE, The Atlantic, and TIME.

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