Five concerns with … Bank of America SVP Amanda Sorensen

Amanda Sorensen
Amanda Sorensen, senior vice president of the Business Information Security Office, Bank of America

Bank of America’s Amanda Sorensen, senior vice president of the Business Information Security Office, is concentrated on threat mitigation, remaining ahead of cybercriminals and keeping track of cyberattacks at the $3.1 trillion bank.

The Charlotte, N.C.-based bank revealed that it had actually increased its predicted innovation invest by $400 million for 2023 to $3.8 billion at a conference hosted by wealth management company Bernstein this month. That invest is tailored towards generative AI and payment advancement, Chief Executive Brian Moynihan stated at the occasion.

Additionally, the bank was approved 608 patents in 2022, a 19% boost year over year, about 27% of which were connected to info security, according to Bank of America.

In an interview with Bank Automation News, Sorensen gone over cybersecurity efforts throughout the bank, consisting of tracking ransomware, remaining ahead of cybercriminals and utilizing a threat-led method. What follows is a modified variation of the discussion:

Bank Automation News: What cybersecurity patterns are you following in 2023?

Amanda Sorensen: At Bank of America, we continue to make financial investments in our individuals and innovation to keep customers’ info safe. The cyber landscape continues to develop. Ransomware is a typical method of cybercriminals, so I’m certainly following the subtleties of these attacks.

There have actually been headings recently on generative AI and what that might suggest for cybercriminals, along with cybersecurity groups, and I believe it will be intriguing to see how that establishes.

We continue to buy collaborations to develop a relied on neighborhood amongst banks for cyberthreat info sharing and to keep an open discussion and argument on cybersecurity. We likewise use instructional tools and resources to our customers so they can remain existing with patterns.

RESTRICTION: What is your function on Bank of America’s cybersecurity group?

AS: I lead the BISO group at Bank of America. The group allows the cybersecurity company and the innovation groups, along with the frontline service systems by recommending on cybersecurity matters and driving decrease of cybersecurity threat.

I would explain my management design as really hands on. I like to comprehend the work that I’m leading in the company, and I delight in learning more about my colleagues. Through a working relationship with my group, we develop a shared level of openness, which works in resolving prospective concerns early.

RESTRICTION: What innovations are at the leading edge for ingenious cybersecurity groups?

AS: By utilizing a threat-led method to cybersecurity, you’re constantly keeping track of for anything brand-new or altering in the landscape and adjusting your defenses appropriately. Understanding how controls carry out versus understood hazards offers security groups presence into where development is required to prevent the danger.

RESTRICTION: How do you prepare and remain ahead of cybersecurity for the future?

AS: The Business Information Security Office (BISO) group partners efficiently throughout the wider business to fix issues and share existing info, permitting the bank to be active in its action to the progressing danger landscape. We’re part of the bank’s almost 3,000 cyber specialists situated throughout 17 nations running all the time and around the globe to recognize, avoid and reduce info security threats.

RESTRICTION: What is the very best management recommendations you’ve gotten? How do you pass on that recommendations to your group?

AS: When I was a brand-new supervisor, it was tough for me to provide feedback. Then, somebody recommended that I alter my point of view, reframing feedback from an unfavorable experience to one that assists the recipient. So now when I need to provide uneasy or tough feedback, I follow that recommendations and truly consider it as something that I owe this individual. Feedback supplies chances for enhancement and prospective profession development at all levels.


A news media journalist always on the go, I've been published in major publications including VICE, The Atlantic, and TIME.

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