FreshBooks vs. Xero: Which Is Finest for Your Small Enterprise?

FreshBooks and Xero are each cloud-based options which have turn into two of the most important opponents of QuickBooks On-line, the business normal in small-business accounting software program. Evaluating FreshBooks and Xero, nevertheless, reveals that they’re largely designed to accommodate various kinds of companies.

FreshBooks provides limitless time monitoring, invoicing, and undertaking and consumer administration instruments with all plans — making it well-suited for freelancers, unbiased contractors and different self-employed professionals.

Xero, however, consists of stronger accounting options throughout all its plans, in addition to limitless customers, stock administration and entry to over 1,000 third-party integrations. Xero is healthier fitted to all kinds of small companies, particularly these trying to develop their operations.

Here is a breakdown of FreshBooks versus Xero, together with how they examine on essential accounting software program options.

FreshBooks vs. Xero: Deciding elements

  • Established: $62 per 30 days.

One. It’s essential to buy the group member add-on to ask customers to your account ($10 per particular person per 30 days).

Most variety of monetary accounts

Beneficial restrict of 699 accounts to optimize efficiency.

Good. You possibly can invite as much as 10 accountants per enterprise at no further value with the Plus and Premium plans. The accountant consumer position consists of entry to your dashboard, stories and accounting, in addition to restricted entry to invoices, funds and bills.

The Lite plan doesn’t supply accountant entry.

Wonderful. With all plans, you may invite your accountant to hitch Xero as a brand new consumer by way of e mail, at no further value. You possibly can select their consumer position to find out their stage of entry to your account.

Truthful. You possibly can improve your plan as your online business grows. The dearth of financial institution reconciliation within the Lite plan, in addition to restrictions on the variety of shoppers and group members, could make scaling with FreshBooks dearer, nevertheless.

Good. The three Xero plans mean you can develop your online business together with your accounting software program. Though the Early plan restricts your quotes, invoices and payments, the opposite plans don’t impose these limits.

Wonderful with an 8.2 usability score from TrustRadius.

Wonderful with an 8.8 usability score from TrustRadius.

FreshBooks vs. Xero comparability

Dashboard: Tie

Each FreshBooks and Xero have easy, user-friendly dashboards that provide you with an summary of your monetary information and mean you can navigate your account. You could discover that you just want one sort of dashboard over the opposite; nevertheless, it needs to be comparatively easy to get began with both of those options, even with out prior accounting information.

Plus, each Xero and FreshBooks present on-line assets that may stroll you thru organising your account and understanding your dashboard.

Xero dashboard screenshot

Xero dashboard.

FreshBooks screenshot

FreshBooks dashboard.

Financial institution reconciliation: Xero wins

With Xero, all plans embody financial institution reconciliation capabilities. Xero offers you the flexibility to mechanically match and categorize transactions, reconcile transactions utilizing the Xero app and obtain alerts about unreconciled transactions in your dashboard. And with the Rising and Established plans, you need to use the majority reconciliation instrument to group a number of transactions directly.

Comparatively, FreshBooks would not supply financial institution reconciliation with its least costly choice, FreshBooks Lite. This plan additionally would not embody double-entry accounting stories (e.g., chart of accounts, steadiness sheet, common ledger) or accountant entry — which considerably limits your bookkeeping talents.

Though FreshBooks provides these options when you improve to the Plus plan, Xero supplies reconciliation capabilities for all its clients.

Customer support: Tie

Each Xero and FreshBooks supply a strong library of on-line assets that you need to use to be taught extra concerning the software program and seek for solutions to questions you will have.

If you wish to work straight with a customer support consultant, FreshBooks and Xero are somewhat completely different, however every present aggressive choices. FreshBooks provides buyer help by way of e mail and telephone, with prolonged hours in the course of the week. Xero provides 24/7 on-line help. You possibly can contact help by elevating a case (just like submitting an IT ticket) on the Xero web site and work with a consultant to resolve your challenge.

You would possibly want certainly one of these customer support choices over the opposite. Though Xero’s help is 24/7, it doesn’t supply the chance to name a consultant straight for help. FreshBooks does provide you with this feature, however it’s a must to name inside a sure time-frame.

Consumer entry: Xero wins

If you wish to add a number of customers to your accounting software program, Xero stands out in contrast with FreshBooks. Xero provides limitless customers with all three of its plan choices. You possibly can add new customers by way of e mail and assign them certainly one of seven completely different consumer roles to designate entry to your account. If you wish to additional customise a consumer profile, you too can give customers further permissions to sure features inside Xero.

With FreshBooks, you may add a number of customers to your account solely if you are going to buy the group members add-on, no matter your plan. The group members add-on prices $10 per consumer per 30 days. When you have the Plus or Premium plan, you may invite as much as 10 accountants at no further value. The Lite plan, however, can’t accommodate accountant entry.

FreshBooks offers you 4 consumer roles to select from, plus consumer entry and undertaking supervisor customization choices. These customizations, nevertheless, aren’t accessible for every type of group members.

Invoicing: FreshBooks wins

It is a shut name, as each Xero and FreshBooks supply spectacular invoicing options. When it comes all the way down to it, nevertheless, FreshBooks is likely one of the prime all-in-one accounting and invoicing software program options, providing limitless, customizable invoices with all plans.

With FreshBooks, you’ve got entry to options that Xero additionally provides: estimates, automated reminders, on-line funds, recurring invoicing and quotes — plus invoicing on-the-go with the cellular app.

Not like Xero, nevertheless — which lets you ship 20 invoices and quotes per 30 days with the Early plan — FreshBooks would not prohibit the variety of invoices or quotes you may ship with any of its plans. FreshBooks Lite and Plus do restrict the variety of billable shoppers you may have related together with your account: 5 and 50, respectively.

FreshBooks supplies consumer and undertaking administration instruments that work straight with its invoicing software program to mean you can handle timelines, streamline processes and facilitate buyer communication. All plans embody a consumer self-service portal, consumer profiles and account statements, consumer credit, undertaking budgeting and billing, and limitless time monitoring.

Reporting: Xero wins

Each FreshBooks and Xero mean you can observe enterprise efficiency utilizing your dashboard, and generate and obtain monetary stories. However Xero’s reporting is extra sturdy due to its detailed accounting options.

Xero not solely means that you can create normal monetary stories, like your revenue and loss assertion or steadiness sheet, but additionally offers you the flexibility to view monetary and accounting stories and budgets for any time interval. You possibly can customise your stories by measuring particular key efficiency indicators, altering the format and including monitoring classes to watch efficiency.

These reporting capabilities go hand-in-hand with Xero analytics, which may help you observe your money circulate and preserve a pulse in your general monetary well being.

As compared, FreshBooks provides pretty primary reporting instruments. You possibly can generate conventional monetary stories, however these aren’t accessible with all plans. You’ll want the Plus plan to entry a common ledger, trial steadiness or chart of accounts and the Premium plan to create any accounts payable stories.

Time and mileage monitoring: FreshBooks wins

FreshBooks consists of limitless time and mileage monitoring with all plans. You possibly can mechanically observe time inside the software program, utilizing the cellular app, with a browser extension and even inside collaboration apps like Trello and Asana.

As well as, you may invoice for tracked hours, observe and handle time for a particular undertaking and permit your workers to trace their time (for those who’re utilizing the group members add-on).

With Xero, time monitoring is out there with the Established plan solely, as a part of the Bills and Tasks function units.

Accounts payable: Xero wins

Xero provides accounts payable options with all plans — though you may enter solely 5 payments per 30 days with the Early plan. Xero’s invoice administration instruments are detailed, providing you with the flexibility to entry your entire payments on-line in a single place, make batch funds and schedule them prematurely, and get an summary of your money circulate inside the dashboard.

In distinction, FreshBooks consists of primary accounts payable instruments like invoice monitoring with the Premium plan and would not supply them with the Lite or Plus plans.

Stock administration: Xero wins

As an accounting software program designed for freelancers, FreshBooks provides primary stock monitoring solely. You possibly can add and evaluate stock for billable gadgets inside your account, preserve observe of things you’ve got in inventory and mechanically cut back inventory primarily based on invoicing. Moreover, for those who already use a list administration platform, you may switch information into FreshBooks to handle it in a single place.

With Xero, you may transcend monitoring what’s in inventory and including gadgets to invoices. You can also:

  • Run detailed stories to see what gadgets are promoting and what’s most worthwhile.

  • Search the variety of gadgets accessible and the worth of inventory readily available.

  • Add merchandise descriptions, costs, photographs, gross sales tax and different reusable data to incorporate in quotes, invoices and buy orders.

If you happen to’ll be promoting merchandise regularly, Xero will make it a lot simpler to handle stock inside your accounting software program.

A more in-depth take a look at FreshBooks vs. Xero


Over 100 third-party integration choices, together with a deep integration with Gusto for payroll.

Over 1,000 third-party integration choices, together with a deep integration with Gusto for payroll. Hubdoc, a doc assortment and administration software program, is included with all plans so long as it’s related to your Xero subscription.

Sure. The FreshBooks cellular accounting app is out there for each iOS and Android gadgets, together with smartphones and tablets.

Sure. Xero has 5 cellular apps which might be appropriate with iOS and Android gadgets. Xero provides a regular accounting app, in addition to apps particular to: account verification, bills, tasks and Hubdoc.

Limitless with all plans.

Sure. Join a 30-day free trial with no contracts and no bank card required.

Sure. 30-day free trial accessible with no bank card and no dedication.

Buyer help accessible by way of e mail and telephone, Monday by Friday, 8 a.m to eight p.m. ET.

24/7 on-line help accessible by submitting a ticket to the customer support group.

Limitless with all plans.

20 per 30 days with Early plan; limitless with Rising and Established plans.

Included with all plans. Venture profitability requires Premium plan; collaboration with group members requires paid group member add-on.

Limitless with all plans.

Included with all plans (doesn’t supply forex conversion).


A news media journalist always on the go, I've been published in major publications including VICE, The Atlantic, and TIME.

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