So, you’ve been trading crypto for a while, and now wish to transform back to fiat. Well, we’ve got you covered! You can quickly exchange your crypto to fiat (and back!) on our platform.
All crypto sales on Changelly are done by means of Mercuryo — a fintech platform that provides a wide variety of monetary services. With Mercuryo, it’s simple to offer crypto coins and send them to your Visa and MasterCard bank card in simply a number of minutes.
In order to begin offering crypto on Changelly, initially go to the “Sell” tab on our site and click the “Sell crypto” button.
Step 1. Fill in the needed info
You will be rerouted to a page that has Mercuryo’s widget. Enter the quantity of crypto you wish to offer, pick the fiat currency you wish to get (at the minute, they just support EUR and USD) and the cryptocurrency you wish to offer. Check whether you have the appropriate nation of home chosen (you can see it in the leading right corner of the widget) and after that click the “Sell” button to continue.
Please note that you can click the 3 dots in the leading right corner to gain access to widget settings, where you can alter the language, your nation of home, and gain access to the assistance live chat along with Mercuryo’s “Help” area.
Step 2. Enter your e-mail address
Next, you will require to enter your e-mail address. Once you’re done, confirm it and after that click “Continue” to continue.
Step 3. Verify your identity
You will be asked to validate your identity. KYC confirmation on Mercuryo is done by means of Sumsub and fasts and simple to go through.
Click “Continue” to continue to the initial step. First, you will require to publish your ID. Select the nation it was provided in from the drop-down list, pick the file type, and click “Next”.
Follow the guidelines on the screen to publish a picture of your favored ID along with your selfie with your selected file. Make sure that your face is plainly noticeable in the picture, and prevent taking photos with your face obscured or in dark locations.
Once that’s done, you will likewise require to do a liveness check. Click the “I’m ready” button to continue.
Now all you need to do is wait. You will be moved to the confirmation status page, which is upgraded in real-time. Once the system checks all your uploaded info and files, you will be rerouted to the next action.
Step 4. Enter your withdrawal info
You can pick to move your fiat funds either to your credit/debit card or straight to your account by means of SEPA bank transfer. In this guide, we will be utilizing the charge card technique.
Fill in your card info, cardholder’s name, and after that click “Continue”. Mercuryo supports Visa and Mastercard virtual or physical cards.
You will require to verify your fiat payment info by sending out Mercuryo 1 EUR or USD — the currency will be the exact same as the one you selected at the start of the deal. Enter the code sent out to your smart phone number to continue.
Step 5. Fill in your refund address
Mercuryo requires your refund crypto wallet address to send out the cash back in case something fails. Please note that it requires to support the cryptocurrency you’re offering.
Then, you will require to pick among the following refund alternatives:
1) Get a refund if the rate has actually altered for more than 5%
Since the cryptocurrency market is very unpredictable, the rate can alter while you continue with the deal. If the rate has actually altered by more than 5%, Mercuryo will reimburse you the cryptocurrency.
2) Unconditional payment
Mercuryo will send out fiat to your bank card no matter the crypto rate changes.
Step 6. Send crypto to Mercuryo
Next, you will require to send out the cryptocurrency you wish to offer to Mercuryo’s address. You will be provided a crypto wallet address and the quantity you require to send out. Complete the deal in your crypto wallet or exchange platform of option.
Please pay very close attention to the network type of the token you require to send out. For example, USDT on the Tron network and USDT on the Ethereum network aren’t the exact same — you will require to send out Mercuryo the precise token you have actually suggested you wish to cost the start of the deal.
Step 6. Transaction total
When you finish the transfer, Mercuryo will send out the fiat to your bank card/account. If there are any problems, you will get an e-mail from Mercuryo or the crypto will be sent out straight to your refund address. The issues can be triggered by the bad quality of photos or void ID.
You will be rerouted to a screen where you can see your deal status.
Step 7. Transaction total
When Mercuryo gets the cryptocurrency and sends out the fiat total up to your bank card, the deal status is total. As an outcome, you will get an e-mail with all the information of the deal, consisting of the quantity of fiat currency paid, the quantity of cryptocurrency sent out, the Mercuryo ID of the deal, and the return address.
If you have any concerns worrying the service or deal status, you can constantly resolve them to Mercuryo client assistance by means of [email protected]
My deal didn’t go through. What should I do?
There are numerous reasons your deal might not go through. There might be a problem with your KYC confirmation and the files you’ve uploaded/the info you’ve gotten in. Alternatively, it is possible that you reached the day-to-day limitation or that you got in inaccurate payment info.
To decrease the threat of encountering any problems, make certain you check out all the guidelines thoroughly and confirm all the info you go into. If Mercuryo ever requires you to send out in any extra info, they will call you by means of your e-mail address, so watch on your inbox and spam folders.
What are Mercuryo’s limitations?
- Max per 1 deal – 1700 EUR/ 2000 USD
- Daily limitation – 7500 EUR/ 8400 USD (per card)
- Monthly limitation 7500 EUR/ 8400 USD (per card)
- Number of card deals each day: 5
- Number of card deals monthly: 50
You can likewise see your present limitations in your Mercuryo wallet.
What are Mercuryo’s costs?
Mercuryo charges a 3.95% charge when you offer crypto. The minimum commission is 4 EUR/USD.
How long do Mercuryo deals take?
In most cases, you will have the ability to get your fiat in simply a couple of minutes. Sometimes, nevertheless, that time might be extended due to network blockage and other cryptocurrency-specific elements. If you are stressed over the deal taking too long, you can call Mercuryo’s assistance group by means of [email protected]
Disclaimer: Please note that the contents of this short article are not monetary or investing guidance. The info supplied in this short article is the author’s viewpoint just and must not be thought about as providing trading or investing suggestions. We do not make any guarantees about the efficiency, dependability and precision of this info. The cryptocurrency market experiences high volatility and periodic approximate motions. Any financier, trader, or routine crypto users must investigate several perspectives and recognize with all regional policies prior to dedicating to a financial investment.