Banking

Listen: University Credit Union conserved $2M in 1 year with AI-powered bot

University Credit Union conserved almost $2 million in costs and profits gains in the very first 12 months after introducing its expert system (AI)-powered virtual assistant Royce in August 2020. The cost savings quickly totaled up to more than the expense of the innovation and allotments made to support the bot, states David Tuyo, president and CEO of […]



Gabriel

A news media journalist always on the go, I've been published in major publications including VICE, The Atlantic, and TIME.

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