MSU Financial Credit Union prepares automation growth through chatbot

The MSU Financial Credit Union (MSUFCU) released an expert system (AI)-powered external chatbot this year, however currently the $6.6 billion cooperative credit union is preparing to broaden its chatbot automations in 2022. MSUFCU continues to construct its chatbots — Fran for clients and Gene for staff members — however it will provide an increase with back-end […]


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