Ganesh Krishnan, business chief info officer for the PNC Bank Financial Services Group, will sign up with Bank Automation Summit 2022 for a panel conversation on Ideation in Banking — the Art of Generating New Products and Services, on Wednesday, March 2, at 2:15 p.m. ET at the JW Marriott in Charlotte, N.C.
View the BAS program here.
The panel conversation will concentrate on style thinking in standard item advancement, releasing technique from tradition innovation, and cultivating a group culture of advanced ideation.
Krishnan leads PNC Bank’s tactical innovation programs, where he drives automation projects for enhancing the $553.5 billion Pittsburgh-based bank’s organization verticals. The shift from tradition to automation must be smooth, though not without accomplishing the last objective of end-to-end automation, he informed Bank Automation News.
“We all have been in organizations which have had legacy over a period of decades, and those legacy technologies don’t disappear,” Krishnan stated. “We are on a journey, we are on a marathon, not a sprint. But we have to be focused on the marathon and finish the marathon in record time.”
Krishnan leans on automation to enhance the consumer experience however alerts a ‘shiny layer’ is inadequate. Once consumers surpass the preliminary stratum of digitization, they will see the low-grade effort supporting it, he stated.
“If you are not able to automate all of your internal monolithic processes, and you are not able to break it down and automate the internal pieces end to end, and achieve self-service truly with no manual touches, you are not in the game,” Krishnan stated.
Krishnan has actually been at PNC because 2008, formerly working as executive vice president and primary info officer of business and institutional banking (C&IB), senior vice president of C&IB innovation, and vice president and systems director.
Bank Automation Summit, occurring March 1-2 in Charlotte, N.C., is the very first and just occasion to focus entirely on automation in banking. The occasion will include the brightest minds from throughout monetary services on smart automation techniques and release. Learn more and register here for Bank Automation Summit 2022.