Poll: Community bank customers take notice of digital services

Customers are taking notification as neighborhood banks partner with monetary innovation business to provide digital banking services, according to a study launched today by digital payments company Grain Technology. The business surveyed more than 2,000 bank users in the U.S. and discovered that 93% of neighborhood bank users stated that their bank deals “extensive” digital services. At the very same time, 62% of participants that utilized neighborhood banks stated they were pleased with their bank’s present client service.

The business likewise surveyed participant mindsets about neighborhood banks and discovered that approximately a 3rd of people either have actually never ever become aware of one or were not notified enough to have a viewpoint. However, after discovering that neighborhood banks obtain funds from and provide to the neighborhood where they run, 80% of all participants stated they would think about banking at a neighborhood bank. Read more.


A news media journalist always on the go, I've been published in major publications including VICE, The Atlantic, and TIME.

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