Scotiabank’s growing digital engagement, procedure automation resulted in branch, personnel decreases

Accelerated client adoption of digital channels and internal procedures automation at Scotiabank this year resulted in a boost in performances, in addition to branch closures and personnel decreases. The $917.5 billion bank reported a $98 million restructuring charge connected to closing 10% of its branches and a decrease in full-time workers, generally in the center […]


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