Banking

Truist enhances CX with mobile phone biometrics

Truist is boosting its mobile banking abilities to permit consumers to verify their identities online, at the branch or an ATM. The Charlotte, N.C.-based bank sees a chance to utilize smart devices as “an extension” of the branch, in turn producing “a better client experience across all of our channels,” Ken Meyer, primary details officer of […]



Gabriel

A news media journalist always on the go, I've been published in major publications including VICE, The Atlantic, and TIME.

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